Logistics is a sector that thrives on movement, but it constantly faces enormous variability: inbound and outbound flows, unexpected incidents, and unpredictable demand peaks. When personnel management is not optimized, the first symptoms are uncontrolled increases in overtime and a worrying escalation of errors. The key to an efficient logistics operation lies in a well-orchestrated shift system that combines precise staff coverage, intelligent skills management, and time tracking that reveals the actual workload and opportunities for improvement.